medici.tv Help Center

Why doesn’t my activation code work? 

If your activation code doesn’t work, it’s likely for one of the following three reasons: 

  • There may be a blank space before the code you copy/pasted. 
  • If the gift was purchased during a special offer, there may have been a time limit to redeem it and the code may be expired. 
  • The code may have already been used.

If you still need help with activating your gift card or have any questions, you can contact our after sales service at help@medici.tv.

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