What steps can I follow to cancel my subscription?
If you subscribed on the medici.tv website and wish to unsubscribe, follow these steps:
- Log in to your medici.tv account on the medici.tv website
- Go to My subscription
- Click Unsubscribe
After you unsubscribe, you will still have access to all our videos until the end of your current subscription, but your plan will not renew at that time. As specified in our terms and conditions (article 10): “Users may terminate a Subscription no later than one day before the renewal date […] If the cancellation request is made on or after the renewal date, the cancellation will be taken into account for the following renewal period.”
How can I stop my account from automatically renewing?
For monthly plans:
Follow the steps listed above. Unsubscribing from a monthly plan cancels all upcoming renewals. When you unsubscribe, the next automatic payment will be canceled, and your subscription will run out on the next month’s expiration date.
For Annual - single payment plans:
Follow the steps listed above. Unsubscribing from an annual plan cancels all upcoming renewals. When you unsubscribe, the next automatic payment will be canceled, and your subscription will run out on the expiration date of the following year.
For Annual - pay as you go plans:
Follow the steps listed above. Unsubscribing from an Annual - pay as you go plan cancels all upcoming renewals. Canceling before the end of the 12-month term in progress is not possible; your plan will expire 12 months after it was begun or last renewed.