If your activation code doesn’t work, it’s likely for one of the following three reasons:
- There may be a blank space before the code you copy/pasted.
- The code may have already been used.
- You may have mistaken the number 0 for the letter O or vice versa. We recommend copying and pasting the code rather than typing it out yourself.
- If the gift was purchased during a special offer, there may have been a time limit to redeem it and the code may have expired.
If you still need help with activating your gift card or have any questions, you can contact our help center at help@medici.tv.