ABOUT MEDICI.TV

• What is medici.tv?
• What is in medici.tv’s catalogue?
• How to get a free trial?
• How to contact the team dedicated to institutions?

AUDIO & VIDEO

• What are the supported browsers and operating systems?
• In what format are the video and audio streamed?
• How to adjust the video quality of a program?
• How to browse through a video?
• How to display subtitles for a video?
• What to do if a program or its details include an error?

NAVIGATION

• How to change the language of the website?
• Where to find the schedule of new programs and upcoming live events?
• Where to find previous live streams replays?
• I can’t find the video I’m looking for. Will it be available in the future?

ACCESS

• How to log into medici.tv?
• How to log out of medici.tv?
• Is remote access available?
• Is there a limit to the number of simultaneous users?
• Is it possible to record or download a video?
• How to watch medici.tv on a mobile device?

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MEDICI.TV ON TV

• What kind of TV to use to watch medici.tv?
• How to watch medici.tv on TV with Chromecast?
• How to watch medici.tv on TV with AirPlay?

CATALOGING AND PROMOTION (RESERVED FOR LIBRARIANS)

• What marketing material can I get to promote medici.tv in my institution?
• Are MARC Records included in my subscription?
• Are usage statistics available?